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Unlike some companies that will only give a 30-day warranty on their items, and only if the item breaks, not us. We give a full lifetime warranty on our items. This includes breaking but more exciting is even if you use it, don't like the color, unravel the paracord, drop it in a blender, whatever. Just return all of it and we'll send you a new one. That's it. Just pay shipping on the new one ($9.95 in the US and Canada, $14.95 everywhere else).
You must get an RMA number but that just takes filling out this form online.